I help organizations decide what to build and why, then get it shipped.
Independent product and UX strategy for financial services, enterprise software, media, and education teams. 20+ years with clients like Red Hat, Verizon, Deloitte, and BNY Mellon.
Selected Work
How I help
Discovery &
research
Stakeholder and user interviews, distilled into what's really going on.
UX & product
strategy
A vision, principles, and roadmap leadership can fund.
Concepts &
prototypes
Make a direction tangible before anyone builds it.
Fractional
UX leadership
Steady direction for your design team or agency.
Clients I’ve worked with
I've spent more than 20 years helping teams find clarity in complicated products, from ESPN's first HD production tools to wealth platforms and enterprise websites. I'm also co-author of Interactive Design: An Introduction to the Theory and Application of User-Centered Design.
Have a product decision you're stuck on?
Tell me what you're working on. I'll reply within two business days.